Accessibility Statement

Accessibility statement for https://esp-scotland.ac.uk/

This website is run by Energy Skills Partnership (ESP). We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

We know some parts of this website are not fully accessible:

  • the text will not reflow in a single column when you change the size of the browser window
  • you cannot modify the line height or spacing of text
  • most older PDF documents are not fully accessible to screen reader software
  • live video streams do not have captions
  • some of our online forms are difficult to navigate using just a keyboard
  • you cannot skip to the main content when using a screen reader
  • there’s a limit to how far you can magnify the map on our ‘contact us’ page

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in 5 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: [email protected]

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

Find out how to contact us at [email protected]

Technical information about this website’s accessibility

Energy Skills Partnership (ESP) is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance Status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 A standard, due to the non-compliances listed below.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AAA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

There exists a failure for WCAG 2.1 success criterion 1.1.1 – Non text content.

We will make sure that we meet the accessibility standards for the WCAG guideline 1.1.1 – Non text content as part of our ongoing website refresh.

There exists a failure for WCAG 2.1 success criterion 2.5.3 – Label in name.

We will make sure that we meet the accessibility standards for the WCAG guideline 2.5.3 – Label in name as part of our ongoing website refresh.

There exists a failure for WCAG 2.1 success criterion 1.3.1 – Info and relationships.

We plan to plan to ensure that information and relationships are preserved when the format changes. We will make sure that we meet the accessibility standards for the WCAG guideline 1.3.1 – Info and relationships as part of our ongoing website refresh.

There exists a failure for WCAG 2.1 success criterion 4.1.2 – Name role value.

We plan to provide role, state, and value information on all user interface components. We will make sure that we meet the accessibility standards for the WCAG guideline 4.1.2 – Name role value as part of our ongoing website refresh.

There exists a failure for WCAG 2.1 success criterion 2.4.8 – Location.

We will make sure that we meet the accessibility standards for the WCAG guideline 2.4.8 – Location as part of our ongoing website refresh.

There exists a failure for WCAG 2.1 success criterion 2.4.1 – Bypass blocks.

We plan to introduce a mechanism to bypass blocks of content that are repeated on multiple web pages. We will make sure that we meet the accessibility standards for the WCAG guideline 2.4.1 – Bypass blocks as part of our ongoing website refresh.

There exists a failure for WCAG 2.1 success criterion 1.4.6 – Contrast enhanced.

We plan to plan to ensure that that text has a contrast ratio of at least 4.5:1. We will make sure that we meet the accessibility standards for the WCAG guideline 1.4.6 – Contrast enhanced as part of our ongoing website refresh.

There exists a failure for WCAG 2.1 success criterion 1.3.4 – Orientation.

We plan to ensure that content displays in the orientation (portrait or landscape) preferred by the user. We will make sure that we meet the accessibility standards for the WCAG guideline 1.3.4 – Orientation as part of our ongoing website refresh.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. We plan to either fix these or replace them with accessible HTML pages.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix historic newsletters.

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

What we’re doing to improve accessibility

  • Content editors are being trained to ensure new content is accessible and have access to our training materials and guidance
  • An annual online audit and testing process based on the Web Content Accessibility Guidelines version 2.1 AA will be developed and implemented.
  • We are committed to continually addressing any errors as we identify them in a timely manner

Preparation of this accessibility statement

This website was last tested on 28 September 2020. The test was carried out by Energy Skills Partnership (ESP).

We used this approach to deciding by testing all pages.

We tested: